Welcome to The Synergy Billing's FQHC Help Desk 

Where your questions are answered by industry RCM experts.

Synergy Billing has been solving billing and credentialing challenges for FQHCs since 2006. Every day, we receive RCM inquiries related to, billing, staffing, credentialing, and training. By tapping into the collective wisdom of Synergy Billing’s industry veterans and subject matter experts, we provide answers to your billing and credentialing questions within 24 hours Monday – Friday.

 The Best Part…It’s FREE

Whether it's clarifying billing questions and guidelines or answering questions about claim denials, the Synergy Billing FQHC Help Desk is a dedicated site where FQHC leaders can get answers from trusted experts.  Each question asked and answer provided by The Synergy Billing Help Desk serves to enrich the collective knowledge base and empower other FQHC leaders. Please note this FREE Service is reserved for the FQHC Community

Some examples of the types of questions we can help you with: 

• “Can I be reimbursed for chiropractic services?”
• "Where can I find the CMS credentialing application?"
• "How do I bill CMS for Locum Tenens?"
• “How should I bill ancillary and diagnostic services?”
• “How long should it take to credential with CMS Medicare?”
• “What does a CO-24 denial from CMS Medicare mean?”
• “Does Medicaid in my state require an 837 professional or institutional claim format?”
• “How do you avoid revenue delays when switching clearinghouse?”
• “Does my CPT code require a modifier?”
• “How do you get paid for behavioral health services on the same day as a medical visit?’